PRIVACY POLICY
This Agreement was last modified on February 6, 2025.
Use of This Website
Please read this Privacy Policy (“Privacy Policy”) carefully before using www.allathome.com (“the Site”) operated by All At Home Companion Care (“us”, “we”, or “our”). All At Home Companion Care is committed to providing Site users with an Internet experience that respects and protects their personal choices and concerns. We have created this privacy statement in order to demonstrate our firm commitment to privacy.
SMS Policy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. - Types of SMS Communications: If consent has been given to receive text messages from [Company Name], messages may be received related to the following (provide specific examples):
Appointment reminders
Follow-up messages
Billing inquiries
Promotions or offers (if applicable)
Example: “Hello, this is a reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
- Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to [X] SMS messages per week may be received related to [appointments/billing, etc.].
Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.” - Potential Fees for SMS Messaging: Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
- Opt-In Method: Opt-in to receive SMS messages from [Company Name] can be done in the following ways:
Verbally, during a conversation
By submitting an online form
By filling out a paper form - Opt-Out Method: Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
- Help: For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at (insert the link)
- Additional Options: If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
- Standard Messaging Disclosures:
Message and data rates may apply.
Opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary
Healthcare Information
Under no circumstances should you ever submit “Personal Healthcare” or other “Medical Information” when using our email or contact functions. Only healthcare associates at the All At Home Companion Care facility that are involved in your care should have access to your health information. Some information is provided to insurance companies or government agencies (such as Medicare), but only when required for billing or other authorized operational purposes.
Links to Other
Sites All At Home Companion Care has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services. We strongly advise you to read the privacy policy of any third-party site that you choose to visit.
Modifications and Changes
You should check this document frequently for any changes, but in any case, your continued access or use of the Site shall constitute acceptance of any modifications of this document. If you do not agree to any of this Privacy Policy or any changes to this document, do not use, access or continue to access the All At Home Companion Care website. In such case, discontinue any use of the Site immediately.
Contact Us
If you have any questions about this Agreement, please contact us.
DISCLAIMER: YOU SHOULD NEVER SEND PERSONAL MEDICAL INFORMATION TO OUR SITE. Be aware that the Internet is inherently insecure, and no one, including All At Home Companion Care, can give an absolute assurance that confidentiality and security can be guaranteed.