Privacy Policy

Last Updated: October 1, 2025

Welcome to All At Home Healthcare. This Privacy Policy (“Policy”) explains how we handle your information when you use www.allathomecare.com (“the Site”). Please read it carefully. By visiting or using the Site, you agree to the practices described in this Policy.

Use of This Website

We designed this Site to provide information about home care, private duty nursing, and companion care services in Jacksonville, Ponte Vedra, Daytona Beach, and Northeast Florida. By using the Site, you agree to:

  • Use the Site only for lawful purposes.

  • Respect the integrity of our content and services.

  • Avoid copying or sharing content without written permission from All At Home Healthcare.

SMS Policy

We respect your privacy. Therefore:

  • No Sharing: We never share mobile information with third parties or affiliates for marketing or promotional purposes.

  • Consent: We keep SMS opt-in data private and secure.

  • Types of SMS You May Receive Include:

    • Appointment reminders

    • Follow-up care updates

    • Billing or account notifications

    • Special offers or service updates

Message Frequency: The number of messages may vary. For example, you may receive up to two SMS messages per week regarding appointments or billing.

Fees: Standard message and data rates may apply. Check your carrier for details.

Opt-In Methods: You can opt in by:

  • Verbally providing consent

  • Submitting an online form

  • Completing a paper form

Opt-Out Methods: You can opt out at any time by replying “STOP” to a text message or contacting us directly. For help, reply with “HELP” or call our office.

Healthcare Information

Do not submit personal healthcare or medical information through this Site. Only authorized All At Home Health Care associates directly involved in your care should handle such information.

In some cases, we may share necessary information with insurance companies or government agencies (such as Medicare), but only when required for billing or authorized operational purposes.

Links to Other Sites

For your convenience, our Site may include links to third-party websites. However, All At Home Health Care does not control those sites and is not responsible for their privacy practices. We recommend reviewing the privacy policy of any external site you visit.

Modifications and Changes

From time to time, we may update this Privacy Policy. When we do, we will post changes on this page with a new “Last Updated” date. If you continue to use the Site after changes appear, you agree to the updated Policy. If you do not agree, please discontinue use of the Site immediately.

Disclaimer

⚠️ Important: Never send personal medical information through this Site. While we take precautions to protect your information, the Internet remains inherently insecure. No one, including All At Home Healthcare, can guarantee complete confidentiality.

Contact Us

If you have questions about this Privacy Policy, please contact us:

All At Home Healthcare
Serving Jacksonville, Ponte Vedra, Saint Augustine, Daytona, Duval County, Clay County, and St. Johns County
Phone: (904) 639-6760
Email: info@allathomecare.com